About Shipping
The arrival date will vary depending on the product you order, but we will deliver it to you within one week at the latest. If there is any delay in shipping, we will contact you by email.
·postage
Nationwide (excluding Hokkaido, Okinawa, and remote islands) ¥800 (tax included)
Hokkaido, Okinawa, and remote islands: ¥1,100 (tax included)
・Delivery method
We will ship via Yamato Transport.
Payment
You can use the following methods to make payment:
・Credit card payment
Accepted cards are VISA, MasterCard, AMEX, JCB, China Union Pay, Diners, CartesBancaire, Discover, Electron, and Maestro.
Returns Policy
Please note that due to the nature of food products, we cannot accept returns or exchanges for personal reasons, except in cases where the product is defective.
If the product you received is defective or different from what you ordered, please contact us via the inquiry form within one week of receiving the product. We will provide you with instructions on how to return the product.
・Return shipping and handling fees
If the product is defective upon delivery, we will cover the cost. If the defect is due to customer reasons, the customer will be responsible for the cost.
・Refunds
We will transfer the money to your designated account within 7 days of receiving the returned product.
